Each home is privately owned, and each owner coordinates their own individual private pool cleaning service and landscaping service. If you are in residence on the day of service for either pool or landscape maintenance, these vendors show up unannounced on their schedule. Because each owner coordinates their service vendors, we can't predict or provide times when they will arrive. To provide you with a pleasant experience and to make sure that the grounds are maintained and the pool is clean, we must respect this arrangement. Days of service can sometimes be found in most welcome guides, but times of arrival cannot be declared and are not necessarily consistent.